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Knowledge Base

Setting up IMAP/POP on iPhone Apple mail (iOS 26)

Step 1 - Go to Settings > Apps Open Settings on your iPhone, scroll down and tap Apps. Step 2 - Tap Mail […]

How to Set Up Outlook as an Exchange Account on macOS

Important: Make sure you are using Legacy Outlook. The New Outlook for Mac does not support Hosted Exchange yet. Steps

How to Setup an IMAP Email Account on Outlook for Android

Step 1: If you haven’t already downloaded & installed Outlook, you can click here to open the Play Store. Step 2: The first time […]

How to Fix SMTP Email Error 501

SMTP Error 501, with its variations, signals syntax and formatting issues in email communication. Understanding these variants helps pinpoint the […]

Transfer Google Authenticator app code to another device

Steps to manually transfer Authenticator codes to a new device: After you scan your QR code, you’ll get confirmation that […]

How to Setup an IMAP Email Account on Outlook for Android

Step 1: If you haven’t already downloaded & installed Outlook, you can click here to open the Play Store. Step 2: The first time […]

How to enable IMAP access for your Office 365 account

Starting on September 2022, Microsoft has stopped accepting IMAP connections for Office 365 accounts. 1. Go to your Exchange admin center. […]

Your Server Does Not Support the Connection Encryption Type

Our mail servers only supports TLS 1.2 and 1.3 protocols. TLS versions 1.0 and 1.1 are already deprecated by the […]

How to import a mailbox data from another provider to Plesk

1. Log in to Plesk 2. Go to Websites & Domains > example.com > Mail > Mail Importing and click Import mail messages. 3. Fill in the fields: 4. […]

Configure an EAS Account in the Gmail App on Android

Open the Gmail app on your device.  Click on your account in the upper, right corner of the interface. From the […]

Install an email configuration profile on your iPhone or iPad

When you download a configuration profile from a website or an email message in iOS 12.2 or later or in […]

Outlook archive emails manually

To prevent your inbox from filling up, you can move old items you want to keep to an archive, a separate […]

Setup Microsoft Outlook 2019 for Windows

You can set up Microsoft Office Outlook automatically (using the mail autodiscover feature) or manually. Open Outlook 2019 from your […]

Setup Microsoft Outlook Express

To set up Microsoft Outlook Express: Open Microsoft Outlook Express. Go to Tools > Accounts. Click the Add button and select the Mail item. Enter your name […]

550 Authentication is Required

When you try to send email using Microsoft Outlook, Windows Mail, macOS Mail, or other email client software, you may […]

How to clear the cache in Firefox, Internet Explorer, Edge, Safari, Opera and Chrome

Firefox: Click the hamburger menu on the top right -> Library -> History -> Clear Recent History. Choose the time […]

How to clear the local DNS cache in Windows?

You can flush your local DNS cache in Windows by following these easy steps: Windows 7: Open Start menu Click […]

How to clear the local DNS cache in Mac OS?

You can clear your local DNS cache in Mac OS from your Terminal: Go to Applications -> Utilities -> Terminal Type the following command and […]

What is the limit of email attachments ?

lebcloud email attachment limit is 15MB. Most of the time the recipient email servers will reject the email if the […]

I mistyped the domain name when registering. Can you issue a refund?

Domain name registrations or renewals are non-refundable.

Setup mail on iPhone/iPad

1. From the Home screen go to Settings and tap Passwords & Accounts 2. Tap Add Account. 3. Tap Other then […]

Setup Outlook 2016-19 for OSX

In Outlook, on the Tools tab, click Accounts In the Accounts box, click Other Email. When you are on the […]

How to Transfer Domain Name to us

Prepare Your Domain In preparation for the transfer, you need to update your domain settings with the current registrar. Please […]

How To Login To Your Hosting Control Panel

Logging In via the Welcome Email You will need the appropriate username and password to log in. Your URL, username […]

New Account Introduction

Upon sign up for a new hosting account with us, you will receive your account information via e-mail. Your hosting […]

How To Setup Email On Android Phone / Tablet

This article will show you how to set up email on the Gmail app for the Android OS. Add a […]

How to Create a vCalendar File

To create a vCalendar file, follow these steps: In Microsoft Office Outlook 2007 and earlier versions In a Calendar folder, […]

Who can register .ca domains?

Only the individuals and entities that meet the requirements in the Canadian Requirements can apply to CIRA to register .ca domain […]

Most used FTP clients

Filezilla for MacOS, Windows, LinuxCyperduck & Trasmit and for MacOSWinSCP for Windows

Backup emails from outlook?

Select File > Open & Export > Import/Export. Select Export to a file, and then select Next. Select Outlook Data […]

Common used ports

Ports are numbers ranging from 0 to 65535. Ports can be TCP or UDP. POP3 110 POP3 SSL 995 IMAP 143 IMAP SSL […]

Cannot connect to website or webmail

In most cases your IP address is banned and our server will remove the ban after 20 minutes. Try to […]
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